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Returns & Exchanges
Due to the perishable nature of our high-protein food products, we cannot accept physical returns to ensure safety and quality standards. However, if you are unsatisfied with your order or received a damaged shipment, please contact us within 14 days for a full refund or replacement.
Return Process
- 1.Contact Support
Email our David Protein customer care team with your order number and a brief explanation of the issue.
- 2.Provide Documentation
Attach photos of any shipping damage or quality concerns to help our team verify the request quickly.
- 3.Review Process
Our team will review your request within 2 business days to determine eligibility for a refund or reshipment.
- 4.Resolution
Once approved, a credit will be applied to your original payment method or a fresh replacement will be dispatched.